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Pear support

Get unstuck without the runaround.

Choose the closest topic, share the exact step or error, and we will route your message to the right place.

Human repliesSafe handlingUseful next steps
A useful support requestHuman reply
  1. 1Name the client and providerFor example, Claude with Apple iCloud Calendar.
  2. 2Point to the exact stepTell us where the setup stopped or behaved unexpectedly.
  3. 3Include safe error detailsCopy the error text, but remove credentials and auth codes.
Route your message

Start with the thing blocking you.

A focused first choice gives the form the right prompts and helps us respond with a useful next step.

Specialist enquiries

Partnership or security?

These messages have their own prompts so important context reaches the right place.

Send your message

Tell us what happened.

The form is ready for setup help. Specific details help us give you a useful answer sooner.

Human support

Setup help

Tell us which client, provider, and setup step is blocking you.

Do not include passwords, app-specific passwords, OAuth codes, API keys, or recovery codes.

Prefer to self-serve?

The right setup guide may already have the answer.

Choose your AI client, confirm the authentication method, and follow the exact provider steps without waiting for a reply.